Services
Consulting Services
PSRS staff, along with their partners provide customized, creative and unique approaches to meet your risk management and patient safety challenges.
- Enterprise risk management-business impact analysis
- Risk management organizational assessments
- Strategic planning
- Failure mode effects analysis
- Root cause analysis/critical event investigation
- Data analysis-benchmarking
- Project management/leadership support
- Hiring/placement support
- Culture analysis
- Accountability determination modeling
- Newsletter articles
- Book chapters
- Silos, politics and strife – executive/management coaching
Professional Development
Customized and specialty offered educational programs by national experts.
- Educational Support
- Patient safety champion training
- Emergency medicine risk reduction
- Disclosure & apology
- Healthcare risk management
- Patient safety: A call for action
- Patient Safety leadership
- RCA & critical event investigation
- FMEA
- Ambulatory care risk reduction
- Crisis management
- Just culture: A shared accountability
- Enterprise risk management
- Strategic planning: concepts to execution
- Communication & interpersonal skills
- Handling disruptive behavior
- Medication safety
- High reliability organizations
- Defensive documentation
- EMTALA compliance
- Simulation training for clinical areas
- Teamwork & behavior management
- Others upon request
Clinical Risk Management Support
Clinical evaluations are performed to help identify high risk areas, with a focused approach towards outcome measures. Each evaluation will include medical record auditing and an action plan which supports risk reduction implementation.
- Obstetrics
- Fetal monitoring
- Inductions
- VBAC
- Emergency c/section
- Shoulder dystocia
- Vacuum extraction
- Quality improvement
- Teamwork & culture analysis
- Physicians Office Assessment
- Operations/administration
- Training & competency
- Diagnostic tracking
- Patient follow up
- Medication safety
- HIPAA compliance
- Patient satisfaction
- Risk/ quality improvement program
- Invasive procedures
- Patient education
Emergency Medicine Physicians Groups
- Contract risks
- Operations/process improvement
- Medical staff leadership
- Credentialing/peer review
- Teamwork
- High risk clinical practice
- Use of technology
- Evidenced based practice
- Outcome measures
Emergency Departments
- Work design
- Throughput & patient flow
- Regulatory compliance
- Culture analysis
- Nursing practice/leadership
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