Testimonials

"Fantastic work on the assessment and report for our ED. While some of the problems you identified we were aware of, it is often a bit difficult to see concerns when you are living and working in the middle of them. I appreciated you breaking out projects based on levels of concern; from highest priority to lowest. It was extremely helpful to have a complete assessment of our ED, covering both our strengths and weaknesses. This report has served as a blueprint on our ongoing plans to improve all aspects of our group, and ED. Thanks."

Jonathan Laine MD, FACEP
President
Northern Nevada Emergency Physicians

"We found the PSRS site visit and risk assessment to be absolutely vital to our development as a world-class Emergency Department. PSRS's team approach to risk assessments helps medical directors identify their most urgent opportunities to provide safer care. In our EDs, we used the 3-ring folder provided to us by the Risk Manager as a roadmap to address our areas of risk. Over the past two years we have used it to work with hospital and nursing administrators to develop and implement solutions. I cannot overstate how much this has helped us."

Heather Marshall MD, FACEP
Medical Director
Tacoma General and Covington Emergency Departments

"I'm one of the QA managers with our group in Kansas… They’ve also helped us with developing our policy in working with mid-level providers. The risk manager has also been a great asset and is always receptive to suggestions on modifying audit tools for chest and abdominal pain. Our audit results are used for given us tips for improving our performance. One-page email blasts are helpful as quick reminders on various practice issues."

Tom Millard MD
QA Manager

"... Their timely, on point email blasts educate my staff on significant clinical issues which is most beneficial. These provide us with strategies on how to deal with legal implications so we can avoid suits..."

Dr. DesRochers
Jersey Emergency Medicine Specialists